In-app Help

October 2019 ยท 1 minute read

Code is not available for this project because the repository belongs to a company I’ve worked for

Help at your fingertips right when you need it

The in-app help system is a React.js application that displays help to end users when they click the Help button. This system has the following features:

  • Displays help within a drawer embedded in the application.
  • Displays help contextual to each page.
  • Enables technical writers to update the help content without code changes.

The in-app help system sources content from Markdown files stored in AWS S3, and runs AWS Lambda functions to determine the correct file to display based on mappings in a JSON manifest.