Help at your fingertips right when you need it
The in-app help system is a React.js application that displays help to end users when they click the Help button. This system has the following features:
- Displays help within a drawer embedded in the application.
- Displays help contextual to each page.
- Enables technical writers to update the help content without code changes.
The in-app help system sources content from Markdown files stored in AWS S3, and runs AWS Lambda functions to determine the correct file to display based on mappings in a JSON manifest.